Privacy Policy

At Inclays Channel Partner Private Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage our telecommunications services.

1. Information We Collect

We collect information that you provide directly to us through our forms, service inquiries, or by contacting help@inclays.com. This may include your name, business email, contact number, and company details related to your VoIP or technical service requirements.

2. How We Use Your Information

We use the collected data to:

• Provide and maintain our technical and NOC services.

• Process international payments through our authorized payment gateways.

• Communicate with you regarding service updates or technical support via help@inclays.com.

3. Data Protection and Security

As a technical services provider, we implement robust security measures to protect your data from unauthorized access. We do not sell or trade your personal information to third parties.

4. International Data Transfers

Since we operate as an Indian-based telecom company serving global clients and billing in USD, your information may be processed in jurisdictions outside of India. By using our services, you consent to these transfers.

5. Third-Party Services

We use third-party payment processors to handle international transactions. These processors have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at help@inclays.com.

FAQs

What services does Inclays Channel Partner Private Limited provide?

We operate as a multi-faceted IT and telecom service provider, acting as an authorized channel partner and aggregator for global communication solutions including VoIP, SIP trunking, DID numbers, and toll-free services. Additionally, we provide comprehensive cloud hosting (VPS and dedicated servers), data management, and domain registration services.

Can your team assist with technical support and troubleshooting?

We provide dedicated remote technical support and configuration assistance. Our team specializes in online troubleshooting for telecom products, cloud environments, and digital IT systems to ensure your communication tools remain operational.

Does Inclays provide software solutions for businesses?

Yes. We offer Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) solutions. This includes telecom billing platforms, CRM systems, helpdesk software, and various cloud-based applications designed to streamline business operations for our clients in India and abroad.

How does Inclays handle billing and international transactions?

We provide telecom provisioning and billing support, often operating on behalf of global telecom operators. Because we serve international clients and deal with global digital licenses and cloud-based subscriptions, we accept payments in US Dollars (USD) through secure, authorized payment gateways.

Do you offer cybersecurity and digital protection tools?

Our portfolio includes the sale, distribution, and support of essential digital security products. We provide antivirus software, endpoint protection, and cloud security subscriptions to help businesses secure their digital infrastructure.

How can I get started with a specific service or partnership?

New clients can initiate a service request by using the "Get Started" tab on our homepage or by contacting our support team directly at help@inclays.com. We also undertake back-office operations and technical support outsourcing for businesses looking to scale their IT capabilities.